TERMS OF SERVICE

Last Updated: 21 August 2026

Welcome to Fendimart Enterprise (the “Store”), operated by Fendimart Enterprise (UEN: 53394197X) through www.fendimart.com.sg.

Our Store is hosted on Shopify, which provides the e-commerce platform that enables us to offer and sell our products and services online.

By accessing, browsing, or purchasing from our Store, you agree to these Terms of Service, our Privacy Policy, Refund & Returns Policy, and other applicable policies published on our website.

If you do not agree with these Terms, please do not use the Store.

1. ACCESS AND ACCOUNT

You must be at least the age of majority applicable in your place of residence to make a purchase from our Store.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

2. PRODUCTS AND INFORMATION

We make reasonable efforts to display product information, descriptions, specifications, and images accurately.

Product images are provided for reference and illustration purposes. Actual colours or appearance may vary depending on lighting, manufacturing batches, or device and screen settings.

Product descriptions, specifications, pricing, availability, and quantities may be updated without prior notice.

We reserve the right to limit quantities, modify listings, or discontinue products where necessary.

3. ORDERS AND PAYMENT

Submitting an order constitutes an offer to purchase products from Fendimart Enterprise.

We reserve the right to accept, decline, or cancel an order where reasonably necessary, including in cases of pricing errors, stock availability issues, suspected fraud, or incorrect order information.

An order is considered confirmed once payment has been successfully received or authorised.

Once an order has been processed, packed, dispatched, or prepared for collection, cancellation may not be possible.

4. PRICING AND BILLING

All prices displayed on the Store are in Singapore Dollars (SGD) unless otherwise stated.

Prices, discounts, and promotions may change without prior notice.

Delivery fees and any other applicable charges will be displayed where relevant before checkout.

Customers are responsible for providing accurate billing and payment information.

5. SHIPPING, DELIVERY AND SELF-COLLECTION

Delivery times shown on our Store are estimates and may vary.

Fendimart Enterprise is not responsible for delays caused by courier companies, public holidays, weather conditions, incorrect delivery information, or other circumstances beyond our reasonable control.

Where self-collection is available, customers must follow the collection instructions provided by Fendimart Enterprise.

Self-collection is by arrangement/appointment only. No walk-in collection unless otherwise agreed.

Customers should check their items upon receiving or collecting their order and contact us promptly if there is an issue.

6. RETURNS, REFUNDS AND WARRANTY

Returns and refunds are subject to our Refund & Returns Policy.

Eligible products covered by warranty are subject to the applicable Warranty Policy and warranty terms.

Customers must contact Fendimart Enterprise before returning an item.

Products that have been used, installed, modified, damaged through misuse, or otherwise do not meet the return requirements may not be eligible for return or refund, subject to applicable Singapore law.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, content created and owned by Fendimart Enterprise on this Store, including our branding, logos, text, graphics, and original designs, may not be copied, reproduced, distributed, or commercially used without permission.

Third-party trademarks, product names, images, and logos remain the property of their respective owners.

8. THIRD-PARTY SERVICES AND LINKS

Our Store may use or contain links to third-party websites and services, including payment, delivery, and other service providers.

We are not responsible for the content, availability, privacy practices, or services of third-party websites that we do not control.

9. SHOPIFY PLATFORM

Our online Store is powered by Shopify.

Products purchased through the Store are sold by Fendimart Enterprise, not Shopify.

Shopify provides the e-commerce technology used to operate the Store but is not the seller of our products.

10. CUSTOMER REVIEWS AND FEEDBACK

If you voluntarily submit a review, testimonial, suggestion, or other feedback to us, you allow Fendimart Enterprise to use that content for reasonable business and marketing purposes.

We will handle any personal information associated with such content in accordance with our Privacy Policy and applicable law.

11. PROHIBITED USE

You must not use the Store:

• For unlawful or fraudulent purposes.

• To provide false or misleading information.

• To interfere with the security or operation of the Store.

• To attempt unauthorised access to systems, accounts, or information.

• To introduce malicious software, viruses, or harmful code.

• To infringe the intellectual property or legal rights of others.

12. PRODUCT USE

Customers are responsible for selecting products suitable for their intended purpose and for following applicable product instructions, warnings, and safety information.

Where installation or technical knowledge is required, appropriate professional assistance should be obtained.

Fendimart Enterprise is not responsible for damage resulting from misuse, improper installation, unauthorised modification, or use contrary to product instructions, to the extent permitted by law.

13. DISCLAIMER

To the fullest extent permitted by applicable law, the Store and its services are provided on an “as available” basis.

Nothing in these Terms is intended to exclude, restrict, or modify any consumer rights that cannot lawfully be excluded under applicable Singapore law.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Fendimart Enterprise will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our Store or products.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

15. INDEMNITY

To the extent permitted by applicable law, you agree to indemnify Fendimart Enterprise against reasonable claims, losses, or expenses arising from your unlawful misuse of the Store or material breach of these Terms.

16. GOVERNING LAW

These Terms of Service are governed by the laws of Singapore.

Any disputes will be subject to the jurisdiction of the Singapore courts, subject to applicable law.

17. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Changes will be published on this page, and the “Last Updated” date will be revised accordingly.

18. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Fendimart Enterprise
UEN: 53394197X

📧 Email: afendi@fendimart.com.sg
📞 WhatsApp / Tel: +65 8405 9090
🌐 Website: www.fendimart.com.sg

Ini saya selaraskan dengan Privacy Policy + Refund & Returns Policy yang kita baru buat. Saya juga tak letak alamat rumah penuh pada bahagian public contact dan tambah self-collection by appointment / no walk-in supaya sesuai dengan operasi Fendimart.