Privacy policy


PRIVACY POLICY

Last Updated: 21 August 2026

This Privacy Policy explains how Fendimart Enterprise (UEN: 53394197X) (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit, communicate with us, or make a purchase through www.fendimart.com.sg (the “Site”).

By using our Site and services, you acknowledge this Privacy Policy.

1. INFORMATION WE COLLECT

When you use our Site or purchase from us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction information

  • Payment-related information processed through third-party payment providers

  • Device, browser, and website usage information

  • Communications and enquiries you send to us

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process, fulfil, and deliver orders

  • Process payments and transactions

  • Communicate with you regarding orders, purchases, and enquiries

  • Provide customer support, returns, and warranty services

  • Maintain and improve our website and services

  • Prevent fraud and maintain website security

  • Maintain business, accounting, and transaction records

  • Comply with applicable laws and regulatory requirements

We do not sell or rent your personal information.

3. SHARING OF INFORMATION

Where necessary, information may be shared with service providers that help us operate our business, including:

  • E-commerce platform providers such as Shopify

  • Payment processing providers

  • Delivery and logistics partners

  • Website, technology, and business service providers

  • Government or regulatory authorities where required by law

We only share information where reasonably necessary for providing our services, operating our business, or complying with legal obligations.

4. DATA SECURITY

We take reasonable administrative and technical measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Payment information is generally processed securely by third-party payment providers. Fendimart Enterprise does not directly store complete payment card details on its own servers.

5. COOKIES

Our Site may use cookies and similar technologies to:

  • Enable essential website functions

  • Remember preferences

  • Improve website performance and user experience

  • Analyse website traffic and usage

  • Support security and fraud prevention

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the Site.

6. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Fulfil orders and provide customer service

  • Maintain transaction and warranty records

  • Meet accounting and business requirements

  • Comply with applicable legal and regulatory obligations

7. YOUR PERSONAL DATA

Subject to applicable Singapore laws, you may contact us to request access to or correction of personal information we hold about you.

You may also contact us regarding the withdrawal of consent or other questions concerning how your personal information is handled, subject to applicable legal and business requirements.

8. CHILDREN'S INFORMATION

Our products and services are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

9. THIRD-PARTY SERVICES

Our Site may use or link to third-party services. These third parties may have their own privacy policies and data-handling practices.

Fendimart Enterprise is not responsible for the privacy practices of third-party websites or services that we do not control.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or privacy practices.

The latest version will be published on this page with an updated effective date.

11. CONTACT US

For questions or requests relating to this Privacy Policy or your personal data, please contact:

Fendimart Enterprise
UEN: 53394197X

📧 Email: afendi@fendimart.com.sg
📞 WhatsApp / Tel: +65 8405 9090
🌐 Website: www.fendimart.com.sg